Everyone Knows the Problems. So Why Are So Few Organisations Solving Them?
Why visible problems often remain unresolved inside organisations, and what prevents meaningful improvement from actually happening.
Read on LinkedIn →Articles
Practical thinking for businesses that want better control.
A collection of articles by Russel Wright on operational efficiency, disconnected systems, administration, Excel risk and technology that should support the business rather than complicate it.
Published on LinkedIn
Business problems first. Technology second.
These articles are linked to the original LinkedIn publications so readers can view them in their published context.
Start with the Problem. Then Choose the Technology
A reminder that useful systems begin with a clear business problem, not with a fashionable platform or tool.
Read on LinkedIn →Excel Works… Until It Doesn’t
How spreadsheets can shift from helpful tools to operational risk when they become the backbone of business administration.
Read on LinkedIn →When Administration Becomes the Problem Instead of the Solution
When admin processes multiply effort, delay decisions and hide the very information they were meant to control.
Read on LinkedIn →Control vs. Chaos
A practical look at the difference between controlled operations and disconnected daily firefighting.
Read on LinkedIn →The Risk of Systems That Don’t Talk to Each Other
Why disconnected systems create duplication, weak reporting, delays and avoidable operational risk.
Read on LinkedIn →Working vs Working Well: The Gap That Costs Businesses Daily
Why a process can appear to function while quietly costing the business time, accuracy and management visibility.
Read on LinkedIn →Bespoke Software Solutions
Why right-sized software built around the operation can outperform generic systems that force the business to compromise.
Read on LinkedIn →Disconnected Administration Systems: The Silent Killer of Productivity
How fragmented administration drains productivity through repeated capture, manual reconciliation and poor visibility.
Read on LinkedIn →From the ITCAN archive
Additional topics of Interest
Previous historical topics that includes: database solutions, scope, mobile operations and business administration.
Database Solutions in the Modern Organization
Why an Access front end with a PostgreSQL cloud back end can deliver secure, scalable, real-time business systems.
Scope vs Specification
A simple explanation of scope versus specification, and why specification changes affect cost and timelines.
How Mobile Applications Are Transforming Business Operations
How mobile data capture improves attendance, delivery notes, inspections, progress reporting and office decision-making.
Fast, Efficient Business Administration
Why database-driven administration beats spreadsheet-heavy workflows and improves real-time operational control.
Why Smart Companies Will Win in 2026
Lessons on efficiency, automation, mobile data capture and why modern systems create a competitive advantage.
2025 Done and Dusted
Why inefficiency often remains invisible to leadership and what businesses need to change to grow sustainably.
Have an article topic?
If the issue sounds familiar, it is worth a conversation.
Many article topics come from real business frustrations: spreadsheets, duplicate capture, weak reporting, slow admin and disconnected systems.